Refund policy
Return & Refund Policy
We want you to be happy with your purchase from LeeCreations. If there is a problem with your order, please review our policy below and contact us.
Contact for Returns
To start a return, email us at stanchanneltvproductions@gmail.com within 14 days of receiving your order. Please include your order number, photos (if applicable), and a brief description of the issue.
Return Address
United States Orders:
Printful Returns
11201 Ed Brown Rd
Charlotte, NC 28273
United States
International Orders:
Printful Returns
Lidostas parks, Marupes novads
LV-2167, Latvia
Eligibility
- Items must be unused, unwashed, and in their original condition.
- Personalized or custom items are only eligible for returns if they arrive damaged or defective.
- Proof of purchase is required.
Refunds
Once your return is received and inspected, we’ll notify you about the status of your refund. If approved, refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We replace items only if they are defective, damaged, or the wrong item was sent. Contact us to arrange an exchange.
Non-Returnable Items
- Gift cards
- Downloadable products
- Final sale or clearance items
Order Issues
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos so we can resolve the issue quickly.