Shipping policy
Processing Time
All orders are processed and fulfilled within 2–5 business days after payment is received. You will receive a confirmation email once your order has been shipped.
Shipping Times
- United States: 3–6 business days after fulfillment
- Canada: 5–10 business days after fulfillment
- International: 10–20 business days after fulfillment
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Some promotions may offer free shipping.
Tracking Your Order
Once your order has shipped, you will receive a tracking link via email so you can follow your package’s journey.
Delays
Please note that shipping times are estimates and may be affected by factors outside our control (e.g., customs delays, weather, carrier issues).
Wrong Address Policy
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our fulfillment center. You will be responsible for reshipment costs once we have confirmed an updated address with you.
Contact Us
If you have any questions about your order or shipping, please email us at stanchanneltvproductions@gmail.com.